Terms and Conditions

Welcome to Pro DPF Cleaning. These Terms and Conditions govern your use of our website and services. By accessing or using https://prodpfcleaning.co.uk/, you agree to comply with and be bound by the following terms. If you do not agree, please do not use our website or services.

1. About Us

Pro DPF Cleaning provides professional Diesel Particulate Filter (DPF) cleaning services across the UK. Our services include diagnostics, mobile DPF cleaning, forced regeneration, and related vehicle maintenance solutions.

2. Services

All services provided by Pro DPF Cleaning are subject to availability and confirmation.

We reserve the right to:

  • Refuse service if a vehicle is deemed unsafe or unsuitable
  • Modify or discontinue services without prior notice
  • Update pricing at any time without prior notice

Service times are estimates and may vary depending on vehicle condition and complexity.

3. Bookings and Appointments

When booking a service:

  • You agree to provide accurate and complete information
  • Appointment times are approximate and may be subject to delays
  • We reserve the right to reschedule due to weather, traffic, or operational issues

Missed appointments without prior notice may incur a cancellation fee.

4. Pricing and Payment

All prices are quoted in GBP (£) and are subject to change.

Payment terms:

  • Payment is due upon completion of service unless otherwise agreed
  • We accept cash, card, or bank transfer
  • Additional charges may apply if further work is required

We will always inform you before carrying out any additional work.

5. Cancellations and Refunds

You may cancel your booking by providing reasonable notice.

Refund policy:

  • No refunds will be issued once a service has been completed
  • Partial refunds may be considered in exceptional circumstances
  • Deposits (if applicable) may be non-refundable

6. Customer Responsibilities

By using our services, you agree to:

  • Ensure your vehicle is accessible at the agreed location and time
  • Inform us of any known mechanical issues before service
  • Follow any aftercare instructions provided

Failure to disclose relevant information may affect service results.

7. Service Limitations

While we aim to restore your DPF system effectively:

  • We do not guarantee 100% restoration in severely damaged filters
  • Some vehicles may require DPF replacement instead of cleaning
  • Pre-existing faults may impact results

We are not responsible for unrelated mechanical failures discovered during or after service.

8. Liability

To the fullest extent permitted by law:

  • Pro DPF Cleaning shall not be liable for indirect, incidental, or consequential damages
  • Our liability is limited to the cost of the service provided

Nothing in these terms excludes liability for death or personal injury caused by negligence.

9. Website Use

By using our website, you agree:

  • Not to misuse or attempt to hack the website
  • Not to copy or reproduce content without permission
  • That all content is for informational purposes only

We may update website content at any time without notice.

10. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Pro DPF Cleaning and is protected by copyright laws.

Unauthorized use is strictly prohibited.

11. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal data and handling it responsibly.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page.

Continued use of the website indicates acceptance of any updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Pro DPF Cleaning
📍 11 Armley Road, Leeds, LS12 2DR
📞 0113 426 0373
📧 info@prodpfcleaning.co.uk